KB 292 - Revision history

Nshaw at 16:52, 20 September 2018

2018-09-20T16:52:52Z

← Older revision		Revision as of 10:52, 20 September 2018
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	====Related KB articles====		====Related KB articles====
	[[KB 293]] Ok, Spamprobe is Trained. Now what?		[[KB 293]] Ok, Spamprobe is Trained. Now what?

			[[Training Spamprobe from Outlook]]

Nshaw at 16:23, 20 September 2018

2018-09-20T16:23:43Z

← Older revision		Revision as of 10:23, 20 September 2018
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	download them to your usual mail program.		download them to your usual mail program.

	~~Most email programs~~ have an option to "leave a copy of messages on the		If your mail program connects using POP, it should have an option to
	server". While training Spamprobe, you may wish to turn this on, so that		"leave a copy of messages on the server". While training Spamprobe, you
	the messages are available on the server in ~~TWIG~~. However, you must		may wish to turn this on, so that the messages are available on the server
	choose an option which does eventually delete the messages (such as		in webmail. However, you must choose an option which does eventually
	"Delete from server after 5 days"). If you are unsure of how to do this,		delete the messages (such as "Delete from server after 5 days"). If you
	please call us and we can help you set that up.		are unsure of how to do this, please call us and we can help you set that up.
			If you are using IMAP, this is not an issue

	Then, go to https://~~webmail~~.swcp.com/ and log in with your SWCP email		Then, go to https://roundcube.swcp.com/ and log in with your SWCP email
	username and password. If your SWCP email address is "bob@swcp.com" then		username and password. If your SWCP email address is "bob@swcp.com" then
	your username is "bob".		your username is "bob".

	~~Click the "Mail" link to enter~~ your inbox~~. In the list of messages~~ that		In your inbox that, we want you to identify the ones that are good emails (NOT
	~~are displayed~~, we want you to identify the ones that are good emails (NOT		SPAM). Click select each message which you are sure is a good non-spam message.
	SPAM). Click ~~the checkbox next to~~ each message which you are sure is a		You can select multiple messages at once using the CTRL+left mouse click combination
	good non-spam message.		on Windows or Linux/UNIX, or with CMD key + click on Mac.

	Now ~~scroll to the bottom of the page, and~~ click the ~~radio-button next to~~		Now click the "Good" button in the mail toolbar above your message list. This will copy
	~~the word~~ "~~Copy~~" ~~where it says "Copy or Move messages to ...". Now select~~		the messages to your learn_as_goodmail folder.
	the ~~pull-down menu which shows a~~ list ~~of folders~~. ~~Select the folder named~~
	"learn_as_goodmail~~". Then click the "Go" button~~.

	It's important to COPY the messages to the learn_as_goodmail folder instead		If you doing this using another mail program over IMAP, It's important to COPY the
	of moving them. ~~That way~~ a copy of ~~them~~ remains in your inbox ~~for you to~~		messages to the learn_as_goodmail folder instead of moving them. Copying ensures that
	~~download later~~.		a copy of the good message remains in your inbox.

	You do not need to train Spamprobe initially on spam. We receive a ton of		You do not need to train Spamprobe initially on spam. We receive a ton of
	spam and take care of that part of the initial training for you.		spam and take care of that part of the initial training for you.

	3. After your learn_as_goodmail folder has enough messages in it (50~~-100~~), the		3. After your learn_as_goodmail folder has enough messages in it (50+), the
	system will automatically grab them and use them to train Spamprobe for		system will automatically grab them and use them to train Spamprobe for
	you. At this time, they are DELETED from the learn_as_goodmail folder.		you. At this time, they are DELETED from the learn_as_goodmail folder.
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	4. At this point, you will need to start correcting any mistakes that		4. At this point, you will need to start correcting any mistakes that
	Spamprobe makes. To do this, go into ~~TWIG~~ before you download ~~your~~		Spamprobe makes. To do this, go into [https://roundcube.swcp.com Roundcube] before you download
	messages with your usual mail program. There are two types of mistakes		your messages with your usual mail program. There are two types of mistakes
	that Spamprobe will make:		that Spamprobe will make:

	A. Spam in your Inbox: any spam messages in your Inbox should be moved		A. Spam in your Inbox: any spam messages in your Inbox should be moved
	to the "learn_as_spam" folder. ~~Click~~ the ~~checkbox next to each~~		to the "learn_as_spam" folder. Select the bogus messages and click the
	~~message,~~ and ~~at the bottom of the screen~~ click the ~~Move option, and~~		"Spam" button in Roundcubes mail toolbar. Spamprobe will automatically
	~~select the learn_as_spam folder, then click~~ "Go". Spamprobe will		eat up these messages and use them to train itself to better recognize spam.
	~~automatically~~ eat up these messages and use them to train itself to
	better recognize spam.

	B. Good mail mistaken as spam: Spamprobe will put any messages it thinks		B. Good mail mistaken as spam: Spamprobe will put any messages it thinks
	are spam into the "suspected_spam" folder. ~~In TWIG, select the~~		are spam into the "suspected_spam" folder. This is Spamprobe's actual
	~~suspected_spam~~ folder ~~from the pull-down box near the top of the page~~		spam folder, so you don't have to do anything with junk that lands in it.
	~~and click the "Go" button.~~ Most of what you see here will be spam.		Most of what you see here will be spam. However, if you see any GOOD messages
	However, if you see any GOOD messages here which should NOT have been		here which should NOT have been categorized as spam, you need to copy them back
	categorized as spam, you need to copy them back to your Inbox and		to your Inbox and copy them to the learn_as_goodmail folder, or click the
	copy them to the learn_as_goodmail folder.		"Good" button in Roundcube.

	Any other messages in the suspected_spam folder can be deleted if you		Any other messages in the suspected_spam folder can be deleted if you

Jamii: New page: ===How do I get Spamprobe to be Trained?=== Article:292 Created:2004-06-03 11:20:09 Categories: E-mail Spam ====Question or Symptom==== I just got Spamprobe turned on, but it say...

2008-06-04T21:52:35Z

New page: ===How do I get Spamprobe to be Trained?=== Article:292 Created:2004-06-03 11:20:09 Categories: E-mail Spam ====Question or Symptom==== I just got Spamprobe turned on, but it say...

New page

===How do I get Spamprobe to be Trained?===
Article:292
Created:2004-06-03 11:20:09
Categories:
E-mail
Spam

====Question or Symptom====
I just got Spamprobe turned on, but it says "Spamprobe is not Trained
yet". How do I get it trained?

====Resolution====
This document describes how to train Spamprobe so that it can filter spam
out of your mailbox.

Spamprobe is a program which inspects messages to determine if they are spam.
It is similar to Spam Assassin in that respect, but there are some important
differences:

1. Spamprobe gives each message a GOOD or SPAM rating, as opposed to a
numeric score.

2. Spamprobe adjusts itself to *your* email. It learns what you think is spam
and what you think is good email, and classifies new messages accordingly.

3. Since Spamprobe adjusts itself to you, it needs "training". That means you
have to give it examples of good email so that it knows what your good
emails typically look like.

On the one hand, this training requirement makes Spamprobe a little harder to
start using than other spam filters. The good news is that learns quickly,
and once it is trained up, it is VERY good at identifying spam. One user was
receiving over 500 spam messages per day (even with Spam Assassin). After
training to use Spamprobe, that number is down to less than 10 per day.

Here is how to start using Spamprobe:

1. The first step is to enable the Spamprobe rule on the SWCP mail filter web
page (if you are reading this message that likely already done).

2. Spamprobe is now in "Enabled (Training)" mode. You now need to start
giving Spamprobe examples of your "good" email to train it. The way to do
this is by using the SWCP Webmail interface (TWIG). Even if you normally
use a different program to read email (Outlook, Netscape, Eudora, etc.),
you need to use TWIG to classify some of your email messages *before* you
download them to your usual mail program.

Most email programs have an option to "leave a copy of messages on the
server". While training Spamprobe, you may wish to turn this on, so that
the messages are available on the server in TWIG. However, you *must*
choose an option which does eventually delete the messages (such as
"Delete from server after 5 days"). If you are unsure of how to do this,
please call us and we can help you set that up.

Then, go to https://webmail.swcp.com/ and log in with your SWCP email
username and password. If your SWCP email address is "bob@swcp.com" then
your username is "bob".

Click the "Mail" link to enter your inbox. In the list of messages that
are displayed, we want you to identify the ones that are good emails (NOT
SPAM). Click the checkbox next to each message which you are sure is a
good non-spam message.

Now scroll to the bottom of the page, and click the radio-button next to
the word "Copy" where it says "Copy or Move messages to ...". Now select
the pull-down menu which shows a list of folders. Select the folder named
"learn_as_goodmail". Then click the "Go" button.

It's important to COPY the messages to the learn_as_goodmail folder instead
of moving them. That way a copy of them remains in your inbox for you to
download later.

You do not need to train Spamprobe initially on spam. We receive a ton of
spam and take care of that part of the initial training for you.

3. After your learn_as_goodmail folder has enough messages in it (50-100), the
system will automatically grab them and use them to train Spamprobe for
you. At this time, they are DELETED from the learn_as_goodmail folder.
That is another reason it is important to copy the messages there instead
of moving them -- otherwise they will be deleted and you won't be able to
access them again.

At this stage, you'll receive a short email from the system to notify you
that your Spamprobe setup has moved into "Enabled (Active)" mode. Now all
of your incoming email will be examined by Spamprobe and rated as either
spam or non-spam.

4. At this point, you will need to start correcting any mistakes that
Spamprobe makes. To do this, go into TWIG before you download your
messages with your usual mail program. There are two types of mistakes
that Spamprobe will make:

A. Spam in your Inbox: any spam messages in your Inbox should be moved
to the "learn_as_spam" folder. Click the checkbox next to each
message, and at the bottom of the screen click the Move option, and
select the learn_as_spam folder, then click "Go". Spamprobe will
automatically eat up these messages and use them to train itself to
better recognize spam.

B. Good mail mistaken as spam: Spamprobe will put any messages it thinks
are spam into the "suspected_spam" folder. In TWIG, select the
suspected_spam folder from the pull-down box near the top of the page
and click the "Go" button. Most of what you see here will be spam.
However, if you see any GOOD messages here which should NOT have been
categorized as spam, you need to copy them back to your Inbox *and*
copy them to the learn_as_goodmail folder.

Any other messages in the suspected_spam folder can be deleted if you
want to, or you can just leave them there. The system will
automatically delete them after 30 days.

When you first start this, it will seem a bit tedious. However, after just a
few days, Spamprobe will start to become very smart about what is spam and
what isn't. Some people will always want to check their suspected_spam folder
to make sure no legitimate messages get through. Many people, after about 2
weeks of training, stop checking it altogether because the likelihood of
finding a miscategorized message is so small.

Here is a summary of the steps:

1. Enable Spamprobe rule on the SWCP mail filter web page.

2. In Training mode: Copy "good" messages to the "learn_as_goodmail" folder.

3. After initial training with 50+ good mails, Spamprobe becomes active.

4. Correct any mistakes that Spamprobe makes:
A. Spam in your Inbox: move to learn_as_spam folder
B. Good mail in suspected_spam: copy to both Inbox and
learn_as_goodmail folder

5. After 1-2 weeks: relax and enjoy a nearly spam-free mailbox

====Related URLS====
https://kumo.swcp.com/spam/

====Related KB articles====
[[KB 293]] Ok, Spamprobe is Trained. Now what?