KB 301 - Revision history

Kanabek at 19:33, 5 June 2008

2008-06-05T19:33:47Z

← Older revision		Revision as of 13:33, 5 June 2008
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	====Resolution====		====Resolution====
	You can order Qwest DSL's "Stand-Alone" service. ~~Qwest~~ is ~~willing to install~~ a DSL ~~line without~~ dial-tone (telephone service~~) for~~ a small additional charge ~~each month~~.		You can order Qwest DSL's "Stand-Alone" service. This is a DSL product that does not require the customer to have dial-tone on their Qwest DSL line. Essentially, it is the same RADSL product as their regular DSL, but without voice telephone service. Qwest charges a small additional monthly charge above their other DSL pricing for this service.

	Call Qwest DSL "Safe Harbor" Number (for residential lines: 1-800-348-1688; for commercial lines: 1-800-603-6000)		Call Qwest DSL "Safe Harbor" Number (for residential lines: 1-800-348-1688; for commercial lines: 1-800-603-6000)

	Then tell the operator you speak with that you wish to order stand alone DSL. You will need the following information:		Then tell the operator you speak with that you wish to order stand alone DSL. You will need the following information:
			* Address where service is desired.
	Address where service is desired.		* Name of the owner of the DSL service.
	Name of the owner of the DSL service.		* SSN of the owner.
	SSN of the owner.
			'''Specify that you want to have Southwest Cyberport as the ISP for this service'''; otherwise, Qwest will try to set you up with MSN. If the Qwest Rep tells you that you cannot have Southwest Cyberport as your ISP, please either ask for a supervisor, or call Southwest Cyberport at (505)232-7992, and ask for assistance placing this order.
	'''Specify that you want to have Southwest Cyberport as the ISP for this service.''' If the Qwest Rep tells you that you cannot have Southwest Cyberport as your ISP, please either ask for a supervisor, or call Southwest Cyberport at (505) 232-7992, and ask for assistance.

	At the end of the call you will be given a ~~digital~~ phone number, ~~though you don't really get a phone~~ line. Please ~~give~~ this information to dsl@swcp.com so we can ~~move~~ your order ~~forward~~.		At the end of the call you will be given a "phone number". This number is simply to identify the particular copper line used to provide you the circuit, not an actual telephone line. Please call SWCP (505-232-7992) with this information, or send this information to dsl@swcp.com so we can prepare for your incoming order.

Kanabek at 19:20, 5 June 2008

2008-06-05T19:20:21Z

← Older revision		Revision as of 13:20, 5 June 2008
Line 1:		Line 1:
	===How do I order stand alone Qwest DSL (no phone line included)===		===How do I order stand alone Qwest DSL (no phone line included)===
	Article:301		Article:301
	Created:2004-08-12 17:14:55		Created:2004-08-12 17:14:55
	Categories:		Categories:
	DSL		DSL

	====Question or Symptom====		====Question or Symptom====
	You want a Qwest DSL line and you're in range of a Qwest DSL DSLAM but		You want a Qwest DSL line and you're in range of a Qwest DSL DSLAM but you don't have a Qwest telephone line.
	you don't have a Qwest telephone line.

			====Resolution====
			You can order Qwest DSL's "Stand-Alone" service. Qwest is willing to install a DSL line without dial-tone (telephone service) for a small additional charge each month.

	~~====Resolution====~~		Call Qwest DSL "Safe Harbor" Number (for residential lines: 1-800-348-1688; for commercial lines: 1-800-603-6000)
	Call ~~877~~-~~634~~-~~2327~~

	~~They~~ tell the operator you speak with that you wish to order stand		Then tell the operator you speak with that you wish to order stand alone DSL. You will need the following information:
	alone DSL. You will need the following information:

	Address of service ~~residence~~.		Address where service is desired.
	Name of the owner of the DSL service.		Name of the owner of the DSL service.
	SSN of the owner.		SSN of the owner.
	~~Date of birth of the owner.~~

	At the end of the call you will be given a digital phone number,		'''Specify that you want to have Southwest Cyberport as the ISP for this service.''' If the Qwest Rep tells you that you cannot have Southwest Cyberport as your ISP, please either ask for a supervisor, or call Southwest Cyberport at (505) 232-7992, and ask for assistance.
	though you don't really get a phone line. Please give this information
	to dsl@swcp.com so we can move your order forward.		At the end of the call you will be given a digital phone number, though you don't really get a phone line. Please give this information to dsl@swcp.com so we can move your order forward.

Jamii: New page: ===How do I order stand alone Qwest DSL (no phone line included)=== Article:301 Created:2004-08-12 17:14:55 Categories: DSL ====Question or Symptom==== You want a Qwest DSL line and...

2008-06-04T20:55:49Z

New page: ===How do I order stand alone Qwest DSL (no phone line included)=== Article:301 Created:2004-08-12 17:14:55 Categories: DSL ====Question or Symptom==== You want a Qwest DSL line and...

New page

===How do I order stand alone Qwest DSL (no phone line included)===
Article:301
Created:2004-08-12 17:14:55
Categories:
DSL

====Question or Symptom====
You want a Qwest DSL line and you're in range of a Qwest DSL DSLAM but
you don't have a Qwest telephone line.

====Resolution====
Call 877-634-2327

They tell the operator you speak with that you wish to order stand
alone DSL. You will need the following information:

Address of service residence.
Name of the owner of the DSL service.
SSN of the owner.
Date of birth of the owner.

At the end of the call you will be given a digital phone number,
though you don't really get a phone line. Please give this information
to dsl@swcp.com so we can move your order forward.