KB 503 - Revision history

Jared: /* Optional: Modem's Syslog */

2021-03-11T18:38:50Z

Optional: Modem's Syslog

← Older revision		Revision as of 12:38, 11 March 2021
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	==Optional: Modem's Syslog==		==Optional: Modem's Syslog==

	Follow Step 1-2 [[#~~How to obtain your DSL circuit health~~\|How to obtain your DSL circuit health]]		Follow Step 1-2 [[#How_to_obtain_your_DSL_circuit_health\|How to obtain your DSL circuit health]]

	Click on the Blue '''Utilities''' button and click on '''System Log''' on the left hand side.		Click on the Blue '''Utilities''' button and click on '''System Log''' on the left hand side.

	Click on the '''Download''' button. And attach that to an email without modifying it. Please send the log (along with your name and address) to: [mailto:help@swcp.com help@swcp.com]		Click on the '''Download''' button. And attach that to an email without modifying it. Please send the log (along with your name and address) to: [mailto:help@swcp.com help@swcp.com]

Jared: /* Optional: Authentication State and Addressing */

2021-03-11T18:38:19Z

Optional: Authentication State and Addressing

← Older revision		Revision as of 12:38, 11 March 2021
Line 24:		Line 24:
	==Optional: Authentication State and Addressing==		==Optional: Authentication State and Addressing==

	Follow Step 1-2 [[#~~How to obtain your DSL circuit health~~\|How to obtain your DSL circuit health]]		Follow Step 1-2 [[#How_to_obtain_your_DSL_circuit_health\|How to obtain your DSL circuit health]]

	Then click on '''Internet Status'''.		Then click on '''Internet Status'''.

Jared at 18:37, 11 March 2021

2021-03-11T18:37:15Z

← Older revision		Revision as of 12:37, 11 March 2021
Line 3:		Line 3:
	Last update: March 11 2021		Last update: March 11 2021

	==DSL circuit health==		==How to obtain your DSL circuit health==

	Step 0:		Step 0:
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	==Optional: Authentication State and Addressing==		==Optional: Authentication State and Addressing==

	Follow Step 1-2 [[#DSL circuit health ~~above~~]]		Follow Step 1-2 [[#How to obtain your DSL circuit health\|How to obtain your DSL circuit health]]

	Then click on '''Internet Status'''.		Then click on '''Internet Status'''.
Line 32:		Line 32:
	==Optional: Modem's Syslog==		==Optional: Modem's Syslog==

	Follow Step 1-2 [[#DSL circuit health ~~above~~]]		Follow Step 1-2 [[#How to obtain your DSL circuit health\|How to obtain your DSL circuit health]]

	Click on the Blue '''Utilities''' button and click on '''System Log''' on the left hand side.		Click on the Blue '''Utilities''' button and click on '''System Log''' on the left hand side.

	Click on the '''Download''' button. And attach that to an email without modifying it. Please send the log (along with your name and address) to: [mailto:help@swcp.com help@swcp.com]		Click on the '''Download''' button. And attach that to an email without modifying it. Please send the log (along with your name and address) to: [mailto:help@swcp.com help@swcp.com]

Jared: /* Getting Diagnostic Information from a CenturyLink modem */

2021-03-11T18:35:02Z

Getting Diagnostic Information from a CenturyLink modem

← Older revision		Revision as of 12:35, 11 March 2021
Line 1:		Line 1:
	=Getting Diagnostic Information from a CenturyLink modem=		=Getting Diagnostic Information from a CenturyLink modem=

			Last update: March 11 2021

	==DSL circuit health==		==DSL circuit health==
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	You now have told us how healthy your DSL circuit is.		You now have told us how healthy your DSL circuit is.

	==~~Additional Info==~~		==Optional: Authentication State and Addressing==

	~~===~~Authentication State and Addressing===

	Follow Step 1-2 [[#DSL circuit health above]]		Follow Step 1-2 [[#DSL circuit health above]]
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	Copy and paste all of the data listed in all of the tables. Please send the information (along with your name and address) to: [mailto:help@swcp.com help@swcp.com]		Copy and paste all of the data listed in all of the tables. Please send the information (along with your name and address) to: [mailto:help@swcp.com help@swcp.com]

	===Modem's Syslog===		==Optional: Modem's Syslog==

	Follow Step 1-2 [[#DSL circuit health above]]		Follow Step 1-2 [[#DSL circuit health above]]

Jared: /* Getting Diagnostic Information from a CenturyLink modem */

2021-03-06T03:46:03Z

Getting Diagnostic Information from a CenturyLink modem

← Older revision		Revision as of 21:46, 5 March 2021
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	===Authentication State and Addressing===		===Authentication State and Addressing===

	Follow Step 1-2 [[ above]]		Follow Step 1-2 [[#DSL circuit health above]]

	Then click on '''Internet Status'''.		Then click on '''Internet Status'''.
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	===Modem's Syslog===		===Modem's Syslog===

	Follow Step 1-2 above		Follow Step 1-2 [[#DSL circuit health above]]

	Click on the Blue '''Utilities''' button and click on '''System Log''' on the left hand side.		Click on the Blue '''Utilities''' button and click on '''System Log''' on the left hand side.

	Click on the '''Download''' button. And attach that to an email without modifying it.		Click on the '''Download''' button. And attach that to an email without modifying it. Please send the log (along with your name and address) to: [mailto:help@swcp.com help@swcp.com]

Jared: Created page with "=Getting Diagnostic Information from a CenturyLink modem= ==DSL circuit health== Step 0: Write down the '''admin password''' from the last line on the green and white sticker f..."

2021-03-06T03:38:34Z

Created page with "=Getting Diagnostic Information from a CenturyLink modem= ==DSL circuit health== Step 0: Write down the '''admin password''' from the last line on the green and white sticker f..."

New page

=Getting Diagnostic Information from a CenturyLink modem=

==DSL circuit health==

Step 0:
Write down the '''admin password''' from the last line on the green and white sticker from the side of the modem. This is the '''admin password''', ''not'' the key/passhphrase.

Step 1:
Log in to the modem's web interface at: [http://192.168.0.1/ http://192.168.0.1/]

Step 2:
Once you are logged in, click on the Yellow '''Modem Setup''' button.

Step 3:
On the left hand side, click on '''DSL Status''' (or DSL1 and/or DSL2) and copy the ''all'' of the data listed in all of the tables from that page.

Step 4:
Paste all of that info in a text document or an email. Please send the email (along with your name and address) to: [mailto:help@swcp.com help@swcp.com]

You now have told us how healthy your DSL circuit is.

==Additional Info==

===Authentication State and Addressing===

Follow Step 1-2 [[ above]]

Then click on '''Internet Status'''.

Copy and paste all of the data listed in all of the tables. Please send the information (along with your name and address) to: [mailto:help@swcp.com help@swcp.com]

===Modem's Syslog===

Follow Step 1-2 above

Click on the Blue '''Utilities''' button and click on '''System Log''' on the left hand side.

Click on the '''Download''' button. And attach that to an email without modifying it.