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	<title>KB 76 - Revision history</title>
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	<updated>2026-10-08T04:08:13Z</updated>
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	<entry>
		<id>https://wiki.swcp.com/w/index.php?title=KB_76&amp;diff=549&amp;oldid=prev</id>
		<title>Jamii: New page: ===Problems getting a Windows NT4 machine to connect===  Article:76  Created:2000-08-19 10:41:29  Categories:    Windows NT 4  ====Question or Symptom==== I am having a problem getting my ...</title>
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		<updated>2008-06-05T23:54:57Z</updated>

		<summary type="html">&lt;p&gt;New page: ===Problems getting a Windows NT4 machine to connect===  Article:76  Created:2000-08-19 10:41:29  Categories:    Windows NT 4  ====Question or Symptom==== I am having a problem getting my ...&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;===Problems getting a Windows NT4 machine to connect===&lt;br /&gt;
 Article:76&lt;br /&gt;
 Created:2000-08-19 10:41:29&lt;br /&gt;
 Categories:&lt;br /&gt;
   Windows NT 4&lt;br /&gt;
&lt;br /&gt;
====Question or Symptom====&lt;br /&gt;
I am having a problem getting my Windows NT4 machine to connect to SWCP.&lt;br /&gt;
I have configured the machine according to the &amp;#039;Windows NT 4.0&lt;br /&gt;
configuration notes&amp;#039; from your website. The modem will connect after I&lt;br /&gt;
type my username and password in the login window. The phone number I&lt;br /&gt;
use is 998 5999. The connection process stops and disconnects with an&lt;br /&gt;
error window with these 2 messages; &amp;#039;Registering your computer on the&lt;br /&gt;
network....&amp;#039; and &amp;#039;Error 720: No PPP control protocols configured.&amp;#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Resolution====&lt;br /&gt;
This is a fairly common error. Here are several things to try.&lt;br /&gt;
  &lt;br /&gt;
1.  Make sure that your NT box is configured to dial out.&lt;br /&gt;
Windows NT version 4.0&lt;br /&gt;
  &lt;br /&gt;
      1.Click Start, point to Settings, click Control Panel, and then&lt;br /&gt;
        double-click Network.&lt;br /&gt;
      2.On the Services tab, click Remote Access Service, and then click&lt;br /&gt;
        Properties.&lt;br /&gt;
      3.Click Configure, and then click either Dial Out Only or Dial Out&lt;br /&gt;
        And Receive Calls.&lt;br /&gt;
      4.Click OK, click Continue, click Close, and then click Yes to&lt;br /&gt;
        restart your computer when you are prompted.&lt;br /&gt;
 &lt;br /&gt;
--------------------------------------------------------------------&lt;br /&gt;
2.  You need to check and make sure that you RAS software has TCP/IP&lt;br /&gt;
configured as the default protocol.&lt;br /&gt;
Windows NT version 4.0&lt;br /&gt;
        &lt;br /&gt;
        Edit the phone book entry on the remote access client used to dial&lt;br /&gt;
        out to the TCP/IP PPP server. Select Network, PPP, and verify&lt;br /&gt;
        that TCP/IP is the only protocol selected. &lt;br /&gt;
  &lt;br /&gt;
           1) Open Dial-up Networking. &lt;br /&gt;
           2) Select &amp;#039;More&amp;#039; and select &amp;#039;Edit entry and modem&lt;br /&gt;
              properties...&amp;#039;. &lt;br /&gt;
              (The &amp;#039;Edit Phonebook Entry&amp;#039; dialog box appears.) &lt;br /&gt;
           3) Click the &amp;#039;Server&amp;#039; tab. &lt;br /&gt;
           4) Select &amp;#039;PPP: Windows NT, Windows 95 Plus, Internet&amp;#039; or&lt;br /&gt;
              &amp;#039;Windows NT 3.1, Windows for Workgroups 3.11&amp;#039;, &lt;br /&gt;
              as applicable, from the &amp;#039;Dial-up server type&amp;#039; drop-down list box. &lt;br /&gt;
           5) Clear the &amp;#039;NetBEUI&amp;#039; check box. &lt;br /&gt;
           6) Click &amp;#039;OK&amp;#039;.&lt;/div&gt;</summary>
		<author><name>Jamii</name></author>
	</entry>
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