Mailman FAQ - Revision history

Jamii: moved KB MMFAQ to Mailman FAQ: Better name

2024-03-22T21:20:38Z

moved KB MMFAQ to Mailman FAQ: Better name

← Older revision	Revision as of 15:20, 22 March 2024
(No difference)

Jamii at 22:06, 26 February 2014

2014-02-26T22:06:01Z

← Older revision		Revision as of 16:06, 26 February 2014
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	! Q9		! Q9
	\| What does '"A non-text attachment was scrubbed..."' mean? \|\|		\| What does '"A non-text attachment was scrubbed..."' mean? \|\|
	It means someone sent a non-text message to the list and MM quarantined that part of the message. Probably		This means the list is set up to do content filtering and someone sent a non-text message to the list and MM quarantined that part of the message. Probably
	their email client is configured to send HTML mail		their email client is configured to send HTML mail. If you want people to be able to post HTML, check the Content Filtering section and either set the list to
			not have content filtering, or add text/html to the list of acceptable MIME types.
	\|-		\|-
	! Q10		! Q10

Jamii at 23:29, 11 June 2013

2013-06-11T23:29:52Z

← Older revision		Revision as of 17:29, 11 June 2013
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	! Q8		! Q8
	\| Archives, what's the deal with them? \|\|		\| Archives, what's the deal with them? \|\|
	By default we turn on archiving and we have no specific quota limit, however large lists will be subject to trimming as the need arises. We will generally notify the list owner when this happens.		By default we turn on archiving and we have no specific quota limit, however large lists will be subject to trimming as the need arises. We will generally notify the list owner when this happens. You should decide if you want your archives to be public or private (list members only). By default archives are public.
	\|-		\|-
	! Q9		! Q9

Jamii: /* Top 15 Mailman Questions */

2013-06-11T21:29:13Z

Top 15 Mailman Questions

← Older revision		Revision as of 15:29, 11 June 2013
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	.		.
	\|}		\|}

			[[Category: Mailman]]

Jamii: /* Top 15 Mailman Questions */

2013-06-03T18:22:08Z

Top 15 Mailman Questions

Jamii: /* Top 15 Mailman Questions */

2013-06-03T18:06:40Z

Top 15 Mailman Questions

← Older revision		Revision as of 12:06, 3 June 2013
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	! Q1		! Q1
	\| I'm getting a ton of spam! Help! I don't want to have to reject all this spam by hand. \|\|		\| I'm getting a ton of spam! Help! I don't want to have to reject all this spam by hand. \|\|
	''Privacy Options -> Senders Filters: Non-member section''<br>		'''Privacy Options -> Senders Filters: Non-member section'''<br>
	Action to take for postings from non-members for which no explicit action is defined<br>		Action to take for postings from non-members for which no explicit action is defined<br>
	Set to Discard.		Set to Discard.
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	This is a bad idea. Spammers will abuse this badly.		This is a bad idea. Spammers will abuse this badly.
	If you must...<br>		If you must...<br>
	''Privacy Options -> Senders Filters: Non-member section''<br>		'''Privacy Options -> Senders Filters: Non-member section'''<br>
	Action to take for postings from non-members for which no explicitaction is defined<br>		Action to take for postings from non-members for which no explicitaction is defined<br>
	Set to Accept.		Set to Accept.
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	Set up Post only:<br>		Set up Post only:<br>
	Before adding any members to the list<br>		Before adding any members to the list<br>
	''Privacy Options-->Sender filters, first item''<br>		'''Privacy Options-->Sender filters, first item'''<br>
	By default, should new list member postings be moderated?<br>		By default, should new list member postings be moderated?<br>
	Set this to Yes. The next item is<br>		Set this to Yes. The next item is<br>
	Action to take when a moderated member posts to the list		Action to take when a moderated member posts to the list
	By default this is "Hold", you can set to "Discard", often done for a advertising list.		By default this is '"Hold"', you can set to '"Discard"', often done for a advertising list.
	<p>		<p>
	Part 2: Setting up the allowed posters.<br>		Part 2: Setting up the allowed posters.<br>
	1. If they're on the list, go to ''Member management-->Find the person's email address'',<br>		1. If they're on the list, go to '''Member management-->Find the person's email address''',<br>
	uncheck the '''"Mod"''' checkbox. That person is now allowed to post.<br>		uncheck the '''"Mod"''' checkbox. That person is now allowed to post.<br>
	2. If they're not on the list, go to ''Privacy Options--> Sender Filters''<br>		2. If they're not on the list, go to ''Privacy Options--> Sender Filters''<br>
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	\|-		\|-
	! Q4		! Q4
	\| On the first of the month ... "Who is swcp and why are you sending me this message?" \|\|		\| On the first of the month ... '"Who is swcp and why are you sending me this message?"' \|\|
	This is the reminder message giving the list member their password. A list may be configured to do this or not. To check and/or change this option go to General Options. About 1/2 down the page is an item<br>		This is the reminder message giving the list member their password. A list may be configured to do this or not. To check and/or change this option go to General Options. About 1/2 down the page is an item<br>
	''Send monthly password reminders?''<br>		'''Send monthly password reminders?'''<br>
	Set appropriately.		Set appropriately.
	\|-		\|-
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	\| How do I ban a member from posting? \|\|		\| How do I ban a member from posting? \|\|
	Go to Membership Management, find the email address in question and set the "mod" check box. Then go to <br>''Privacy Options-->Sender Filters'' and check on the settings for<br>		Go to Membership Management, find the email address in question and set the "mod" check box. Then go to <br>''Privacy Options-->Sender Filters'' and check on the settings for<br>
	''Action to take when a moderated member posts to the list''		'''Action to take when a moderated member posts to the list'''
	and set to Hold, Discard or Reject depending on what you want to do with those posts.		and set to Hold, Discard or Reject depending on what you want to do with those posts.
	\|-		\|-
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	\|-		\|-
	! Q8		! Q8
	\| What does "A non-text attachment was scrubbed..." mean? \|\|		\| What does '"A non-text attachment was scrubbed..."' mean? \|\|
	It means someone sent a non-text message to the list and MM quarantined that part of the message. Probably		It means someone sent a non-text message to the list and MM quarantined that part of the message. Probably
	their email client is configured to send HTML mail		their email client is configured to send HTML mail
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	A. list admin - No, we can't retrieve it. We can reset it. Send a message to help@swcp.com<br><br>		A. list admin - No, we can't retrieve it. We can reset it. Send a message to help@swcp.com<br><br>

	B. subscriber password - Go to Member management, find the email address of the subscriber, click on it. You'll be taken to a configuration page. Part way done is ''Forgotten Your Password?''<br>		B. subscriber password - Go to Member management, find the email address of the subscriber, click on it. You'll be taken to a configuration page. Part way done is '''Forgotten Your Password?'''<br>
	Click on the ''Email by Password to Me'' button.		Click on the ''Email by Password to Me'' button.
	\|-		\|-
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	! Q11		! Q11
	\| Can I (or you) bulk load my list? \|\|		\| Can I (or you) bulk load my list? \|\|
	Sure. Go to Membership Management-->Mass Subscription. You need a list formatted with one email address per line. You can cut and paste them into the textarea, or specify a file to upload. BEFORE YOU DO THIS set the ''Send welcome message to new subscribees?'' to No! Otherwise you'll be sending out unexpected messages to your subscribers.<br><br>		Sure. Go to Membership Management-->Mass Subscription. You need a list formatted with one email address per line. You can cut and paste them into the textarea, or specify a file to upload. BEFORE YOU DO THIS set the '''Send welcome message to new subscribees?''' to No! Otherwise you'll be sending out unexpected messages to your subscribers.<br><br>
	If the list is > 500 items, ask SWCP to upload the file for you. There are some timeout issues that may result in only a partial list being uploaded.		If the list is > 500 items, ask SWCP to upload the file for you. There are some timeout issues that may result in only a partial list being uploaded.
	\|-		\|-
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	Unsubscribe email: listnamehere-leave@mailman.swcp.com		Unsubscribe email: listnamehere-leave@mailman.swcp.com

	If you want a website link, Go to Non-digest options. Set "Should Mailman personalize each non-digest delivery?" to Yes. For "Footer added to mail sent to regular list members", add:		If you want a website link, Go to Non-digest options. Set '"Should Mailman personalize each non-digest delivery?"' to Yes. For '"Footer added to mail sent to regular list members"', add:

	Unsubscribe link: %(user_optionsurl)s		Unsubscribe link: %(user_optionsurl)s

Jamii: /* Top 15 Mailman Questions */

2013-06-03T18:02:41Z

Top 15 Mailman Questions

← Older revision		Revision as of 12:02, 3 June 2013
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	\|-		\|-
	! Q13		! Q13
	\| Why is my list post ~~bounced~~ with ~~the response~~ "Reason: too many recipients?" \|\|		\| Why did my list post bounce with "Reason: too many recipients?" \|\|
	Your message was sent to the list as well as many other email addresses at the same time. As part of Mailman's anti-spam provisions it limits the number of other addresses that can be sent to. Work-arounds include just sending the message to your list and then sending a second copy to the other addresses. Or create a larger mailing list incorporating all or most of your other addresses.		Your message was sent to the list as well as many other email addresses at the same time. As part of Mailman's anti-spam provisions it limits the number of other addresses that can be sent to. Work-arounds include just sending the message to your list and then sending a second copy to the other addresses. Or create a larger mailing list incorporating all or most of your other addresses.

	\|-		\|-
	!Q14		!Q14
	\| Why is my list post ~~bounced~~ with ~~the response~~ "Reason: Message has implict destination? \|\|		\| Why did my list post bounce with "Reason: Message has implict destination? \|\|
	If your list is a member of another list, or if you have use BCC (blind carbon copy) then your mailing list name doesn't appear in the recipients list. This is a common technique used by spammers to Mailman intercepts the message. If you need to do this you can change the setting that requires an explicit address. You'll find this under '''Privacy --> Recipient filters'''		If your list is a member of another list, or if you have use BCC (blind carbon copy) then your mailing list name doesn't appear in the recipients list. This is a common technique used by spammers to Mailman intercepts the message. If you need to do this you can change the setting that requires an explicit address. You'll find this under '''Privacy --> Recipient filters'''
	.		.
	\|}		\|}

Jamii: /* Top 15 Mailman Questions */

2013-06-03T18:01:29Z

Top 15 Mailman Questions

← Older revision		Revision as of 12:01, 3 June 2013
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	\| Why is my list post bounced with the response "Reason: too many recipients?" \|\|		\| Why is my list post bounced with the response "Reason: too many recipients?" \|\|
	Your message was sent to the list as well as many other email addresses at the same time. As part of Mailman's anti-spam provisions it limits the number of other addresses that can be sent to. Work-arounds include just sending the message to your list and then sending a second copy to the other addresses. Or create a larger mailing list incorporating all or most of your other addresses.		Your message was sent to the list as well as many other email addresses at the same time. As part of Mailman's anti-spam provisions it limits the number of other addresses that can be sent to. Work-arounds include just sending the message to your list and then sending a second copy to the other addresses. Or create a larger mailing list incorporating all or most of your other addresses.

			\|-
			!Q14
			\| Why is my list post bounced with the response "Reason: Message has implict destination? \|\|
			If your list is a member of another list, or if you have use BCC (blind carbon copy) then your mailing list name doesn't appear in the recipients list. This is a common technique used by spammers to Mailman intercepts the message. If you need to do this you can change the setting that requires an explicit address. You'll find this under '''Privacy --> Recipient filters'''
			.
	\|}		\|}

Jamii: /* Top 15 Mailman Questions */

2013-06-03T17:56:31Z

Top 15 Mailman Questions

← Older revision		Revision as of 11:56, 3 June 2013
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	Unsubscribe link: %(user_optionsurl)s		Unsubscribe link: %(user_optionsurl)s

			\|-
	! Q13		! Q13
	\| Why is my list post bounced with the response "Reason: too many recipients?" \|\|		\| Why is my list post bounced with the response "Reason: too many recipients?" \|\|
	Your message was sent to the list as well as many other email addresses at the same time. As part of Mailman's anti-spam provisions it limits the number of other addresses that can be sent to. Work-arounds include just sending the message to your list and then sending a second copy to the other addresses. Or create a larger mailing list incorporating all or most of your other addresses.		Your message was sent to the list as well as many other email addresses at the same time. As part of Mailman's anti-spam provisions it limits the number of other addresses that can be sent to. Work-arounds include just sending the message to your list and then sending a second copy to the other addresses. Or create a larger mailing list incorporating all or most of your other addresses.
	\|}		\|}

Jamii: /* Top 12 Mailman Questions */

2013-06-03T17:56:05Z

← Older revision		Revision as of 12:22, 3 June 2013
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	\|-		\|-
	! Q1		! Q1
			\| What's the difference between a list administrator and a list moderator? \|\|
			A list admin can control all of the settings for a mailing list, including whose on the list, how it's sent, and what's acceptable to post. A list moderator can handle messages that are held for moderation, ( accept, reject, etc ).
			\|-
			! Q2
	\| I'm getting a ton of spam! Help! I don't want to have to reject all this spam by hand. \|\|		\| I'm getting a ton of spam! Help! I don't want to have to reject all this spam by hand. \|\|
	'''Privacy Options -> Senders Filters: Non-member section'''<br>		'''Privacy Options -> Senders Filters: Non-member section'''<br>
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	Set to Discard.		Set to Discard.
	\|-		\|-
	! Q2		! Q3
	\| I want a completely open list, so anyone can post. \|\|		\| I want a completely open list, so anyone can post. \|\|
	This is a bad idea. Spammers will abuse this badly.		This is a bad idea. Spammers will abuse this badly.
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	Set to Accept.		Set to Accept.
	\|-		\|-
	! Q3		! Q4
	\| I want an announce-only mailing list. I just want me and George to be able to send messages to it. \|\|		\| I want an announce-only mailing list. I just want me and George to be able to send messages to it. \|\|
	Set up Post only:<br>		Set up Post only:<br>
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	''List of non-member addresses whose postings should be automatically accepted''.<br> One address per line.		''List of non-member addresses whose postings should be automatically accepted''.<br> One address per line.
	\|-		\|-
	! Q4		! Q5
	\| On the first of the month ... '"Who is swcp and why are you sending me this message?"' \|\|		\| On the first of the month ... '"Who is swcp and why are you sending me this message?"' \|\|
	This is the reminder message giving the list member their password. A list may be configured to do this or not. To check and/or change this option go to General Options. About 1/2 down the page is an item<br>		This is the reminder message giving the list member their password. A list may be configured to do this or not. To check and/or change this option go to General Options. About 1/2 down the page is an item<br>
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	Set appropriately.		Set appropriately.
	\|-		\|-
	! Q5		! Q6
	\| What mailing list am I on? I threw that message away. \|\|		\| What mailing list am I on? I threw that message away. \|\|
	Send a message to help@swcp.com. The NOC group has a way of finding this info easily, but it isn't available to the general public.		Send a message to help@swcp.com. The NOC group has a way of finding this info easily, but it isn't available to the general public.
	\|-		\|-
	! Q6		! Q7
	\| How do I ban a member from posting? \|\|		\| How do I ban a member from posting? \|\|
	Go to Membership Management, find the email address in question and set the "mod" check box. Then go to <br>''Privacy Options-->Sender Filters'' and check on the settings for<br>		Go to Membership Management, find the email address in question and set the "mod" check box. Then go to <br>''Privacy Options-->Sender Filters'' and check on the settings for<br>
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	and set to Hold, Discard or Reject depending on what you want to do with those posts.		and set to Hold, Discard or Reject depending on what you want to do with those posts.
	\|-		\|-
	! Q7		! Q8
	\| Archives, what's the deal with them? \|\|		\| Archives, what's the deal with them? \|\|
	By default we turn on archiving and we have no specific quota limit, however large lists will be subject to trimming as the need arises. We will generally notify the list owner when this happens.		By default we turn on archiving and we have no specific quota limit, however large lists will be subject to trimming as the need arises. We will generally notify the list owner when this happens.
	\|-		\|-
	! Q8		! Q9
	\| What does '"A non-text attachment was scrubbed..."' mean? \|\|		\| What does '"A non-text attachment was scrubbed..."' mean? \|\|
	It means someone sent a non-text message to the list and MM quarantined that part of the message. Probably		It means someone sent a non-text message to the list and MM quarantined that part of the message. Probably
	their email client is configured to send HTML mail		their email client is configured to send HTML mail
	\|-		\|-
	! Q9		! Q10
	\| I don't remember my password, can you send it to me? \|\|		\| I don't remember my password, can you send it to me? \|\|
	Depends, are we talking about the list admin password? or a subscriber password.<br><br>		Depends, are we talking about the list admin password? or a subscriber password.<br><br>
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	Click on the ''Email by Password to Me'' button.		Click on the ''Email by Password to Me'' button.
	\|-		\|-
	! ~~Q10~~		! Q11
	\| Bounce processing - what's the deal with it? \|\|		\| Bounce processing - what's the deal with it? \|\|
	MM attempts to automatically process bounces. There is an entire section devoted to settings for this involving a fairly convoluted algorithm for calculating a "bounce score". Mostly you should leave this alone, but we aware that a member can get "suspended" for bouncing too often. If that happens you will see the "Nomail" check box checked for that member in the Member Management section. There will be a B in the reason field. If the reason field is set to A, this means the list admin stopped them from receiving mail from the list. A U means the subscriber disabled mail delivery and a ? means MM doesn't know why but the subscriber isn't receiving email.		MM attempts to automatically process bounces. There is an entire section devoted to settings for this involving a fairly convoluted algorithm for calculating a "bounce score". Mostly you should leave this alone, but we aware that a member can get "suspended" for bouncing too often. If that happens you will see the "Nomail" check box checked for that member in the Member Management section. There will be a B in the reason field. If the reason field is set to A, this means the list admin stopped them from receiving mail from the list. A U means the subscriber disabled mail delivery and a ? means MM doesn't know why but the subscriber isn't receiving email.
	\|-		\|-
	! ~~Q11~~		! Q12
	\| Can I (or you) bulk load my list? \|\|		\| Can I (or you) bulk load my list? \|\|
	Sure. Go to Membership Management-->Mass Subscription. You need a list formatted with one email address per line. You can cut and paste them into the textarea, or specify a file to upload. BEFORE YOU DO THIS set the '''Send welcome message to new subscribees?''' to No! Otherwise you'll be sending out unexpected messages to your subscribers.<br><br>		Sure. Go to Membership Management-->Mass Subscription. You need a list formatted with one email address per line. You can cut and paste them into the textarea, or specify a file to upload. BEFORE YOU DO THIS set the '''Send welcome message to new subscribees?''' to No! Otherwise you'll be sending out unexpected messages to your subscribers.<br><br>
	If the list is > 500 items, ask SWCP to upload the file for you. There are some timeout issues that may result in only a partial list being uploaded.		If the list is > 500 items, ask SWCP to upload the file for you. There are some timeout issues that may result in only a partial list being uploaded.
	\|-		\|-
	! ~~Q12~~		! Q13
	\| I don't see an unsubscribe link in the emails? \|\|		\| I don't see an unsubscribe link in the emails? \|\|
	MailMan puts some unsubscribe headers in the email, but not all email programs display those.		MailMan puts some unsubscribe headers in the email, but not all email programs display those.
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	\|-		\|-
	! ~~Q13~~		! Q14
	\| Why did my list post bounce with "Reason: too many recipients?" \|\|		\| Why did my list post bounce with "Reason: too many recipients?" \|\|
	Your message was sent to the list as well as many other email addresses at the same time. As part of Mailman's anti-spam provisions it limits the number of other addresses that can be sent to. Work-arounds include just sending the message to your list and then sending a second copy to the other addresses. Or create a larger mailing list incorporating all or most of your other addresses.		Your message was sent to the list as well as many other email addresses at the same time. As part of Mailman's anti-spam provisions it limits the number of other addresses that can be sent to. Work-arounds include just sending the message to your list and then sending a second copy to the other addresses. Or create a larger mailing list incorporating all or most of your other addresses.

	\|-		\|-
	!~~Q14~~		!Q15
	\| Why did my list post bounce with "Reason: Message has implict destination? \|\|		\| Why did my list post bounce with "Reason: Message has implict destination? \|\|
	If your list is a member of another list, or if you have use BCC (blind carbon copy) then your mailing list name doesn't appear in the recipients list. This is a common technique used by spammers to Mailman intercepts the message. If you need to do this you can change the setting that requires an explicit address. You'll find this under '''Privacy --> Recipient filters'''		If your list is a member of another list, or if you have use BCC (blind carbon copy) then your mailing list name doesn't appear in the recipients list. This is a common technique used by spammers to Mailman intercepts the message. If you need to do this you can change the setting that requires an explicit address. You'll find this under '''Privacy --> Recipient filters'''
	.		.
	\|}		\|}

← Older revision		Revision as of 11:56, 3 June 2013
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	==Top 12 Mailman Questions==		==Top 15 Mailman Questions==

	{\| class="wikitable" style="text-align:left" border="1"		{\| class="wikitable" style="text-align:left" border="1"
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	Unsubscribe link: %(user_optionsurl)s		Unsubscribe link: %(user_optionsurl)s

			! Q13
			\| Why is my list post bounced with the response "Reason: too many recipients?" \|\|
			Your message was sent to the list as well as many other email addresses at the same time. As part of Mailman's anti-spam provisions it limits the number of other addresses that can be sent to. Work-arounds include just sending the message to your list and then sending a second copy to the other addresses. Or create a larger mailing list incorporating all or most of your other addresses.
	\|}		\|}