SWCP Policy Statement - Revision history

Nshaw at 21:06, 29 October 2024

2024-10-29T21:06:38Z

← Older revision		Revision as of 15:06, 29 October 2024
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	Sign-up fees are $20. Domain Name registration is available for a $20 initial fee, with a $20 per year renewal fee. Customer may request shell access for PPP/Circuit(DSL/Frame Relay)/Web Hosting/Remote Access accounts.		Sign-up fees are $20. Domain Name registration is available for a $20 initial fee, with a $20 per year renewal fee. Customer may request shell access for PPP/Circuit(DSL/Frame Relay)/Web Hosting/Remote Access accounts.

	Users are given 20 megabytes (MB) of permanent disk space for storage of personal files. Additional disk space may be purchased for $0.20 per MB per month (lower rates for larger quantities are available). Temporary storage is available for short-term needs at no extra charge.		Users are given 50 megabytes (MB) of permanent disk space for storage of personal files. Additional disk space may be purchased for $0.20 per MB per month (lower rates for larger quantities are available). Temporary storage is available for short-term needs at no extra charge.

	A single household or business may purchase secondary accounts for $5 each per month plus connect time charges. All connect time for an account group is billed to the primary account at the same rate, based on their chosen Pricing Plan. The monthly minimum refers to the sum of all usage by the account group. Each secondary account has its own shell login, email address, and 20 MB of storage space. Additional POP-only email boxes with ~~20 MB of storage and~~ no shell login are available for $2.50 per month. Customers may have email aliases created for free.		A single household or business may purchase secondary accounts for $5 each per month plus connect time charges. All connect time for an account group is billed to the primary account at the same rate, based on their chosen Pricing Plan. The monthly minimum refers to the sum of all usage by the account group. Each secondary account has its own shell login, email address, and 20 MB of storage space. Additional POP/IMAP-only email boxes with no shell login are available for $2.50 per month. Customers may have email aliases created for free.

	Customers may receive discounts by paying in advance: 5% for 6 months and 10% for 1 year. If the customer uses more than their allotment during a given month, the pre-paid funds will be used to cover the difference. Thus, the pre-paid deposit may be used up before the stated pre-payment period ends. In this case, the customer will be invoiced at the appropriate time. If a customer's account is terminated by SWCP or the customer, the unused portion of the pre-paid fees (starting at the end of the month of termination) will be returned.		Customers may receive discounts by paying in advance: 5% for 6 months and 10% for 1 year. If the customer uses more than their allotment during a given month, the pre-paid funds will be used to cover the difference. Thus, the pre-paid deposit may be used up before the stated pre-payment period ends. In this case, the customer will be invoiced at the appropriate time. If a customer's account is terminated by SWCP or the customer, the unused portion of the pre-paid fees (starting at the end of the month of termination) will be returned.

Jamii: moved General Policies to SWCP Policy Statement: Align with the contract

2019-10-10T21:56:28Z

moved General Policies to SWCP Policy Statement: Align with the contract

← Older revision	Revision as of 15:56, 10 October 2019
(No difference)

Jamii: /* Also See */

2018-05-04T18:45:06Z

Also See

← Older revision		Revision as of 12:45, 4 May 2018
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	==Also See==		==Also See==
	[[Privacy Policy]]		* [[Privacy Policy]]
	[[Acceptable Use Policy]]		* [[Acceptable Use Policy]]

Jamii at 18:44, 4 May 2018

2018-05-04T18:44:49Z

← Older revision		Revision as of 12:44, 4 May 2018
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	* '''Account Groups''': A single business or household which purchases an account (the primary account) may purchase extra accounts (secondary accounts) for a nominal monthly fee. All secondary account users must return a signed User Contract in addition to the one returned by the primary account user and are also responsible for complying with all SWCP Policies. Connect time for an account group is billed to the primary account; the primary account user is responsible for all connect time incurred by all accounts in the group. Invoices state the amount of connect time used by each account. All accounts in the group must be billed according to a single Pricing Plan. The monthly minimum time commitment is applied to the sum of all connect time for all accounts in the account group.		* '''Account Groups''': A single business or household which purchases an account (the primary account) may purchase extra accounts (secondary accounts) for a nominal monthly fee. All secondary account users must return a signed User Contract in addition to the one returned by the primary account user and are also responsible for complying with all SWCP Policies. Connect time for an account group is billed to the primary account; the primary account user is responsible for all connect time incurred by all accounts in the group. Invoices state the amount of connect time used by each account. All accounts in the group must be billed according to a single Pricing Plan. The monthly minimum time commitment is applied to the sum of all connect time for all accounts in the account group.

			==Also See==
			[[Privacy Policy]]
			[[Acceptable Use Policy]]

Jamii: /* SWCP Fees */

2008-12-13T01:08:33Z

SWCP Fees

← Older revision		Revision as of 19:08, 12 December 2008
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	A single household or business may purchase secondary accounts for $5 each per month plus connect time charges. All connect time for an account group is billed to the primary account at the same rate, based on their chosen Pricing Plan. The monthly minimum refers to the sum of all usage by the account group. Each secondary account has its own shell login, email address, and 20 MB of storage space. Additional POP-only email boxes with 20 MB of storage and no shell login are available for $2.50 per month. Customers may have email aliases created for free.		A single household or business may purchase secondary accounts for $5 each per month plus connect time charges. All connect time for an account group is billed to the primary account at the same rate, based on their chosen Pricing Plan. The monthly minimum refers to the sum of all usage by the account group. Each secondary account has its own shell login, email address, and 20 MB of storage space. Additional POP-only email boxes with 20 MB of storage and no shell login are available for $2.50 per month. Customers may have email aliases created for free.

	Customers may receive discounts by paying in advance: 5% for 6 months and 10% for 1 year. ~~Buying in advance also protects customers against rate increases during the pre-paid period.~~ If the customer uses more than their allotment during a given month, the pre-paid funds will be used to cover the difference. Thus, the pre-paid deposit may be used up before the stated pre-payment period ends. In this case, the customer will be invoiced at the appropriate time. If a customer's account is terminated by SWCP or the customer, the unused portion of the pre-paid fees (starting at the end of the month of termination) will be returned.		Customers may receive discounts by paying in advance: 5% for 6 months and 10% for 1 year. If the customer uses more than their allotment during a given month, the pre-paid funds will be used to cover the difference. Thus, the pre-paid deposit may be used up before the stated pre-payment period ends. In this case, the customer will be invoiced at the appropriate time. If a customer's account is terminated by SWCP or the customer, the unused portion of the pre-paid fees (starting at the end of the month of termination) will be returned.

	Pricing for other services, such as dedicated line service or large group rates, are available on request.		Pricing for other services, such as dedicated line service or large group rates, are available on request.

Bill: /* General Policies */

2008-12-11T22:33:07Z

General Policies

← Older revision		Revision as of 16:33, 11 December 2008
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	* '''Login Names''': Your login name, also called a user name or email name, is the name that you use to identify yourself when you access SWCP's computer system. This name is also incorporated into your email address. Common user names that many people use are their first name, or last name, or first initial and last name, or 3 initials, or a nickname. Some examples are "costlow", "mcostlow", "mark", and "mec". The only restriction is that the name must be less than 16 characters and it must be unique on our system. The account request form allows you to choose your own name; if there is some reason that we cannot grant your chosen name, we will contact you so that you can choose another one. Note that although your login name is used as your email address (e.g. costlow@swcp.com), when you send electronic mail your real name will also appear in the message.		* '''Login Names''': Your login name, also called a user name or email name, is the name that you use to identify yourself when you access SWCP's computer system. This name is also incorporated into your email address. Common user names that many people use are their first name, or last name, or first initial and last name, or 3 initials, or a nickname. Some examples are "costlow", "mcostlow", "mark", and "mec". The only restriction is that the name must be less than 16 characters and it must be unique on our system. The account request form allows you to choose your own name; if there is some reason that we cannot grant your chosen name, we will contact you so that you can choose another one. Note that although your login name is used as your email address (e.g. costlow@swcp.com), when you send electronic mail your real name will also appear in the message.


	* '''Aliases''': If you have registered a Domain Name with us, you can have aliases within that domain that forward to your SWCP login name. For example: if you own costlow.org as a domain and your logname is mcostlow, you could setup an email address mike@costlow.org that forwarded to the mcostlow email box. You can manage these yourself from the Members Control Panel.		* '''Aliases''': If you have registered a Domain Name with us, you can have aliases within that domain that forward to your SWCP login name. For example: if you own costlow.org as a domain and your logname is mcostlow, you could setup an email address mike@costlow.org that forwarded to the mcostlow email box. You can manage these yourself from the Members Control Panel.

Bill: /* General Policies */

2008-12-11T22:32:25Z

General Policies

← Older revision		Revision as of 16:32, 11 December 2008
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	===General Policies===		===General Policies===
	* '''Technical Support''': SWCP will provide technical support, as it pertains to SWCP's system or the Internet in general, via telephone, in our office or via e-mail. If an on-site visit or unusually large amounts of support are required, as determined by SWCP, it may be purchased at SWCP's regular consulting rate. All phone calls to and from SWCP are recorded for training purposes.		* '''Technical Support''': SWCP will provide technical support, as it pertains to SWCP's system or the Internet in general, via telephone, in our office, or via e-mail. If an on-site visit or if unusually large amounts of support are required, as solely determined by SWCP, those additional services may be purchased at SWCP's regular consulting rate. All phone calls to and from SWCP are recorded for training purposes.


Line 23:		Line 23:


	* '''Login Names''': Your login name, also called a user name or email name, is the name that you use to identify yourself when you access SWCP's computer system. This name is also incorporated into your email address. Common user names that many people use are their first name, or last name, or first initial and last name, or 3 initials, or a nickname. Some examples are "costlow", "mcostlow", "mark", and "mec". The only restriction is that the name must be less than 16 characters and it must be unique on our system. The account request form allows you to choose your own name; if there is some reason that we cannot grant your chosen name, we will contact you so that you can choose another one. Note that although your login name is used as your email address (e.g. costlow@swcp.com), when you send electronic mail your real name will also appear in the message. If you have a domain name you can have aliases within that domain that forward to your SWCP login name. For example: if you own costlow.org as a domain and your logname is mcostlow, you could setup an email address mike@costlow.org that forwarded to the mcostlow email box. You can manage these yourself from the Members Control Panel.		* '''Login Names''': Your login name, also called a user name or email name, is the name that you use to identify yourself when you access SWCP's computer system. This name is also incorporated into your email address. Common user names that many people use are their first name, or last name, or first initial and last name, or 3 initials, or a nickname. Some examples are "costlow", "mcostlow", "mark", and "mec". The only restriction is that the name must be less than 16 characters and it must be unique on our system. The account request form allows you to choose your own name; if there is some reason that we cannot grant your chosen name, we will contact you so that you can choose another one. Note that although your login name is used as your email address (e.g. costlow@swcp.com), when you send electronic mail your real name will also appear in the message.

			* '''Aliases''': If you have registered a Domain Name with us, you can have aliases within that domain that forward to your SWCP login name. For example: if you own costlow.org as a domain and your logname is mcostlow, you could setup an email address mike@costlow.org that forwarded to the mcostlow email box. You can manage these yourself from the Members Control Panel.

	* '''Account Groups''': A single business or household which purchases an account (the primary account) may purchase extra accounts (secondary accounts) for a nominal monthly fee. All secondary account users must return a signed User Contract in addition to the one returned by the primary account user. Connect time for an account group is billed to the primary account; the primary account user is responsible for all connect time incurred by all accounts in the group. Invoices state the amount of connect time used by each account. All accounts in the group must be billed according to a single Pricing Plan. The monthly minimum time commitment is applied to the sum of all connect time for all accounts in the account group.
			* '''Account Groups''': A single business or household which purchases an account (the primary account) may purchase extra accounts (secondary accounts) for a nominal monthly fee. All secondary account users must return a signed User Contract in addition to the one returned by the primary account user and are also responsible for complying with all SWCP Policies. Connect time for an account group is billed to the primary account; the primary account user is responsible for all connect time incurred by all accounts in the group. Invoices state the amount of connect time used by each account. All accounts in the group must be billed according to a single Pricing Plan. The monthly minimum time commitment is applied to the sum of all connect time for all accounts in the account group.

Bill: /* SWCP Fees */

2008-12-11T22:21:17Z

SWCP Fees

← Older revision		Revision as of 16:21, 11 December 2008
Line 1:		Line 1:
	===SWCP Fees===		===SWCP Fees===
	Sign-up fees are $20. ~~DNS~~ registration is available for a $20 initial fee, with a $20 per year renewal fee. Customer may request shell access for PPP/Circuit(DSL/Frame Relay)/Web Hosting/Remote Access.		Sign-up fees are $20. Domain Name registration is available for a $20 initial fee, with a $20 per year renewal fee. Customer may request shell access for PPP/Circuit(DSL/Frame Relay)/Web Hosting/Remote Access accounts.

	Users are given 20 megabytes (MB) of permanent disk space for storage of personal files. Additional disk space may be purchased for $0.20 per MB per month (lower rates for larger quantities are available). Temporary storage is available for short-term needs at no extra charge.		Users are given 20 megabytes (MB) of permanent disk space for storage of personal files. Additional disk space may be purchased for $0.20 per MB per month (lower rates for larger quantities are available). Temporary storage is available for short-term needs at no extra charge.

	A single household or business may purchase secondary accounts for $5 each per month plus connect time charges. All connect time for an account group is billed to the primary account at the same rate, based on their chosen Pricing Plan. The monthly minimum refers to the sum of all usage by the account group. Each secondary account has its own login, email address and 20 MB of storage space. Additional email boxes are available for $2.50 per month. Customers may have email aliases created for free.		A single household or business may purchase secondary accounts for $5 each per month plus connect time charges. All connect time for an account group is billed to the primary account at the same rate, based on their chosen Pricing Plan. The monthly minimum refers to the sum of all usage by the account group. Each secondary account has its own shell login, email address, and 20 MB of storage space. Additional POP-only email boxes with 20 MB of storage and no shell login are available for $2.50 per month. Customers may have email aliases created for free.

	Customers may receive discounts by paying in advance: 5% for 6 months and 10% for 1 year. Buying in advance also protects customers against rate increases during the pre-paid period. If the customer uses more than their allotment during a given month, the pre-paid funds will be used to cover the difference. Thus, the pre-paid deposit may be used up before the stated pre-payment period ends. In this case, the customer will be invoiced at the appropriate time. If a customer's account is terminated by SWCP or the customer, the unused portion of the pre-paid fees (starting at the end of the month of termination) will be returned.		Customers may receive discounts by paying in advance: 5% for 6 months and 10% for 1 year. Buying in advance also protects customers against rate increases during the pre-paid period. If the customer uses more than their allotment during a given month, the pre-paid funds will be used to cover the difference. Thus, the pre-paid deposit may be used up before the stated pre-payment period ends. In this case, the customer will be invoiced at the appropriate time. If a customer's account is terminated by SWCP or the customer, the unused portion of the pre-paid fees (starting at the end of the month of termination) will be returned.

	Pricing for other services, such as dedicated line service or large group rates, available on request.		Pricing for other services, such as dedicated line service or large group rates, are available on request.

	===General Policies===		===General Policies===

Jamii at 18:12, 21 August 2008

2008-08-21T18:12:50Z

← Older revision		Revision as of 12:12, 21 August 2008
Line 10:		Line 10:
	Pricing for other services, such as dedicated line service or large group rates, available on request.		Pricing for other services, such as dedicated line service or large group rates, available on request.

			===General Policies===
	* '''Technical Support''': SWCP will provide technical support, as it pertains to SWCP's system or the Internet in general, via telephone, in our office or via e-mail. If an on-site visit or unusually large amounts of support are required, as determined by SWCP, it may be purchased at SWCP's regular consulting rate. All phone calls to and from SWCP are recorded for training purposes.		* '''Technical Support''': SWCP will provide technical support, as it pertains to SWCP's system or the Internet in general, via telephone, in our office or via e-mail. If an on-site visit or unusually large amounts of support are required, as determined by SWCP, it may be purchased at SWCP's regular consulting rate. All phone calls to and from SWCP are recorded for training purposes.

Jamii at 18:12, 21 August 2008

2008-08-21T18:12:10Z

← Older revision		Revision as of 12:12, 21 August 2008
Line 1:		Line 1:
	* '''SWCP Fees~~''':~~ Sign-up fees are $20. DNS registration is available for a $20 initial fee, with a $20 per year renewal fee. Customer may request shell access for PPP/Circuit(DSL/Frame Relay)/Web Hosting/Remote Access.		===SWCP Fees===
			Sign-up fees are $20. DNS registration is available for a $20 initial fee, with a $20 per year renewal fee. Customer may request shell access for PPP/Circuit(DSL/Frame Relay)/Web Hosting/Remote Access.

	Users are given 20 megabytes (MB) of permanent disk space for storage of personal files. Additional disk space may be purchased for $0.20 per MB per month (lower rates for larger quantities are available). Temporary storage is available for short-term needs at no extra charge.		Users are given 20 megabytes (MB) of permanent disk space for storage of personal files. Additional disk space may be purchased for $0.20 per MB per month (lower rates for larger quantities are available). Temporary storage is available for short-term needs at no extra charge.