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| ==SWCP Ahsay Software FAQ==
| | Please see [[BUS]] for additional information on Backup Software. |
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| 1. I'm using the SWCP backup service on a Mac and it's telling me
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| "File not Found File or directory not Found, (ErrorCode:-43)"
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| What's going on? How do I find out what file?
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| There is a log file that the OBM client creates in your home directory.
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| If you are backing up your home directory (alway a good idea!) then it
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| will try to back up a file that it creates temporarily. It was there
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| when it got a directory listing, but was gone before it could be backed up.
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| The easiest way to fix this problem is to exclude the directory .obm
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| in your backup client. This is a subdirectory of your home directory.
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| For example if your logname is jay, this directory is /Users/jay/.obm
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| To find out the name of the file it couldn't find, you'll need to know a
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| little about Unix, the underlying OS that MacOS X is based on.
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| In Terminal, do "New Shell".
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| You'll be in your home directory now.
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| cd .obm/log
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| change to subdirectory .obm, then to subdirectory log.
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| ls
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| list files
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| You should see a directory with a numeric name, like 122310381987
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| Change to that directory, i.e.
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| cd 122310381987
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| ls
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| Now you'll see log files for each time your backup software has
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| run. They look like "2008-11-18-01-07-01.log"
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| To view one you can run the 'more' program, i.e.
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| more 2008-11-18-01-07-01.log
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| This will allow you to page through the backup log until you find the
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| missing file error. This log will tell you which file it was.
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Please see BUS for additional information on Backup Software.
