KB Backup Software

SWCP Ahsay Software FAQ

1. I'm using the SWCP backup service on a Mac and it's telling me

 "File not Found File or directory not Found, (ErrorCode:-43)"

What's going on? How do I find out what file?

There is a log file that the OBM client creates in your home directory. If you are backing up your home directory (alway a good idea!) then it will try to back up a file that it creates temporarily. It was there when it got a directory listing, but was gone before it could be backed up.

 The easiest way to fix this problem is to exclude the directory .obm

in your backup client. This is a subdirectory of your home directory. For example if your logname is jay, this directory is /Users/jay/.obm

To find out the name of the file it couldn't find, you'll need to know a little about Unix, the underlying OS that MacOS X is based on.

  In Terminal, do "New Shell".
  You'll be in your home directory now.

  cd .obm/log
      change to subdirectory .obm, then to subdirectory log.
  ls
      list files
  You should see a directory with a numeric name, like 122310381987
  Change to that directory, i.e.
  cd 122310381987
  ls
    Now you'll see log files for each time your backup software has
    run. They look like "2008-11-18-01-07-01.log"
  To view one you can run the 'more' program, i.e.
  more 2008-11-18-01-07-01.log

  This will allow you to page through the backup log until you find the
  missing file error. This log will tell you which file it was.