SWCP Policy Statement

• Technical Support: SWCP will provide technical support, as it pertains to SWCP's system or the Internet in general, via telephone, in our office or via e-mail. If an on-site visit or unusually large amounts of support are required, as determined by SWCP, it may be purchased at SWCP's regular consulting rate. All phone calls to and from SWCP are recorded for training purposes.

• Passwords: User passwords should be chosen with care. A good password is one which is not the name of any person or thing and does not appear in any dictionary. Intermixing upper and lower case letters and numbers, concatenating two nonsense words, or creating an acronym from a silly phrase are all good ways to pick a password. Some examples of good passwords are "akld8s3", "FLaiCy8", "brubmowt", or "chlfts". Some bad passwords are "password", "mustang", "SANDIA", "billy", or "spaceman". SWCP may periodically run a password checking program which will notify you if your password is too easy to guess, but if a computer "cracker" gains access to your account by guessing your password you will be responsible for the charges he or she accumulates and any damage done. It is a good idea to change your password every 3 to 6 months.

• Other Networks: Remember that the Internet is not one homogeneous network but rather a loosely connected collection of networks all over the world. Each network has its own set of policies and conditions governing its use. You should make yourself familiar with the policies of any network whose resources you're using.

• Spam: SWCP prohibits the use of unsolicited commercial email, commonly known as "spam", when mailed through SWCP's servers, or when used from any server to advertise a website or other service located on our servers. This also includes inappropriate commercial postings to the Usenet news network.

• Login Names: Your login name, also called a user name or email name, is the name that you use to identify yourself when you access SWCP's computer system. This name is also incorporated into your email address. Common user names that many people use are their first name, or last name, or first initial and last name, or 3 initials, or a nickname. Some examples are "costlow", "mcostlow", "mark", and "mec". The only restriction is that the name must be less than 16 characters and it must be unique on our system. The account request form allows you to choose your own name; if there is some reason that we cannot grant your chosen name, we will contact you so that you can choose another one. Note that although your login name is used as your email address (e.g. costlow@swcp.com), when you send electronic mail your real name will also appear in the message. If you have a domain name you can have aliases within that domain that forward to your SWCP login name. For example: if you own costlow.org as a domain and your logname is mcostlow, you could setup an email address mike@costlow.org that forwarded to the mcostlow email box. You can manage these yourself from the Members Control Panel.