KB 224

Actiontec (the white one) with EMusic/Other weird connection problems.

Article:224
Created:2003-05-01 09:44:04
Categories:
  DSL

Question or Symptom

Actiontec fails to work with EMusic and other subscription music services. This is a problem with the Actiontec's firewall, which can not be turned off thru the web interface. The firewall also seems to cause problems with other services as well. If in doubt turn the firewall off.

Resolution

To remedy this problem you can turn off the firewall entirely inside the Actiontec. To do this, do the following:

Telnet into the router, the default address is 192.168.0.1. Enter in the login information, default is admin/admin unless otherwise set. Now type the following:

   firewall disable
   system config save
   system restart
 

After it is finished rebooting the firewall should be disabled and EMusic should work.