KB 79

Why can't I get MegaBit service?

Article:79
Created:2001-06-08 19:06:48
Categories:
  DSL

Question or Symptom

QWest says they offer MegaBit Services in my area, but that my phone line doesn't qualify. What's wrong with my phone line?

Resolution

Information from the QWest website regarding DSL availability:

"If your telephone line is served by Digital Loop Carrier (DLC) equipment, you will not be able to receive MegaBit Service. A DLC is a multiplexing device in that telephone network used to provide economical voice service to high growth and suburban areas. We are working on solutions to the DLC DLC limitation with vendors. Once a solution is developed, we'll post that information on www.megaspeed.com.

If the telephone wire between the Qwest Central Office and your premises is longer than 15,000 feet, you will not be able to receive MegaBit Service. The speed over which your line can transmit data is limited by the length of your telephone wire. At distances over 15,000 feet, MegaBit data transmission becomes unreliable. Please note that 15,000 feet the length of your telephone wire, not the physical distance between your service location and the Qwest Central Office. Other factors such as temperature, wire gauge, and condition of the wire may raise or lower the effective distance at which MegaBit Service can be offered.

If our testing reveals the presence of bridge taps, wire gauge changes or load coils on your telephone line, you will not presently be able to receive MegaBit Service. These devices are used to condition lines for higher quality voice signals. Unfortunately, they negatively impact MegaBit data transmission."