KB 75

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Revision as of 10:32, 5 June 2008 by Jamii (talk | contribs) (New page: ===Windows 2000 DNS problem=== Article:75 Created:2000-08-15 15:49:45 Categories: Windows 2000 ====Question or Symptom==== Problem is that you have a Windows 2000 customer who defin...)
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Windows 2000 DNS problem

Article:75
Created:2000-08-15 15:49:45
Categories:
  Windows 2000

Question or Symptom

Problem is that you have a Windows 2000 customer who definently is not getting DNS name resolution. They are connecting, they can ping and web surf by IP address, but they can not ping or surf by hostname. Once you identified that they had a DNS problem, you checked all their DNS settings. They have the right IP address for the DNS servers, and you can find nothing wrong with their configuration.


Resolution

Windows 2000 has a DNS Client service that, by default, starts automatically when the machine is booted. To find it, go to Control Panel->Administrative Tools->Services. Find the DNS Client in the list and doubleclick on it.

When the window comes up, click the <STOP> button. Now try and see if DNS is working.

If it is working, in that window where you stopped the client, make sure you change the configuration so that the service does not start automatically on reboot.

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