View source for KB 285

===Troubleshooting Mac OS X and the GT701-wg (black/gray) dsl router.===
 Article:285
 Created:2004-04-28 11:10:39
 Categories:
   MacOS-9
   routing
   DSL
   MacOS-X

====Question or Symptom====
I have a Macintosh running MacOS X and a new Actiontec GT701-wg (the
black/gray one). I'm having trouble configuring my Actiontec Router from
a Mac for my Qwest DSL service. Help!


====Resolution====
From a conference call with Qwest.
  
"With the new, black, wireless-enabled Actiontecs, if you attempt to
configure them using an OSX machine whose hostname is longer than 10
characters or contains special characters, the Actiontec will not be
configured properly and thus not work.
  
Workaround for now is to change the hostname to something shorter.  In
theory Actiontec will release a firmware upgrade that fixes the bug."