View source for KB 83

===How do I install the software for QWest DSL Megabit?===
 Article:83
 Created:2000-09-14 18:17:44
 Categories:
   DSL

====Question or Symptom====
I've got the card installed. Now what?


====Resolution====
You should have received a CD and some documentation. Insert the CD and start
the installation program. Be sure to install the modem's device driver. On the
ISP Information Window you'll be asked for the ISP name, and technical support
number. Those are:
  
  Southwest Cyberport  and  505-232-7992
  
If you see a screen asking to install TCP/IP networking click on the Install
TCP/IP button and follow the instructions to do this. TCP/IP is necessary for
using the Internet.
  
 On the Specify Connection Type window, select Point-to-Point (PPP).
 At this point in the installation, you'll be asked to restart your computer in
 order to load the DSL modem drivers. 
  
 After rebooting you should see a "Specify IP Address" window. This has two
 options, 
    Server assigned IP address(dynamic) and 
    Specify an IP Address(static).
Select the Server assigned IP address. Press the Next button.
  
 You'll now see the IP Name Server Info window. You have two options here,
    Server assigned name server addresses(dynamic), and 
    Specify Name Server addresses(static)
 Check the Server assigned Name Server addresses (dynamic) button.
  
You can now go to the "Test your modem and Megabit connection". At this point,
follow the direction in your documentation for running the diagnostic tests.
  
The final test is the Internet Server Test. Press the Connect button (item 1).
You should see a screen that asks for your Username and password. These are
your email username, and the password you use to get email. If you email account
is lila and your password was fl0w3r you'd specify your username and password as
follows:
    Username: lila@swcp.com
    Password: fl0w3r
  
Don't change the information in the Phone number field.
Press connect. You should see the message "Verifying user name and password",
followed by "Connection established". At this point you have an Internet 
connection. You can complete the internet test by clicking on the "US West 
Megaspeed" link. It will bring up either Netscape or Internet Explorer and
go to a US West web page. 
  
If you don't see "Connection established" or you can't browse the web at this
point, please give us a call and we'll help you diagnose the problem.

====Related URLS====
  http://www.uswest.com/products/data/dsl/faq.html


====Related KB articles====
  [[KB 81]] How do I configure my Cisco 675 or 678 for Megabit service?

  [[KB 82]] I need help setting up my QWest DSL connection.