KB 301: Difference between revisions
New page: ===How do I order stand alone Qwest DSL (no phone line included)=== Article:301 Created:2004-08-12 17:14:55 Categories: DSL ====Question or Symptom==== You want a Qwest DSL line and... |
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===How do I order stand alone Qwest DSL (no phone line included)=== | ===How do I order stand alone Qwest DSL (no phone line included)=== | ||
Article:301 | Article:301 | ||
Created:2004-08-12 17:14:55 | Created:2004-08-12 17:14:55 | ||
Categories: | Categories: | ||
DSL | DSL | ||
====Question or Symptom==== | ====Question or Symptom==== | ||
You want a Qwest DSL line and you're in range of a Qwest DSL DSLAM but | You want a Qwest DSL line and you're in range of a Qwest DSL DSLAM but you don't have a Qwest telephone line. | ||
you don't have a Qwest telephone line. | |||
====Resolution==== | |||
You can order Qwest DSL's "Stand-Alone" service. Qwest is willing to install a DSL line without dial-tone (telephone service) for a small additional charge each month. | |||
Call Qwest DSL "Safe Harbor" Number (for residential lines: 1-800-348-1688; for commercial lines: 1-800-603-6000) | |||
Call | |||
Then tell the operator you speak with that you wish to order stand alone DSL. You will need the following information: | |||
alone DSL. You will need the following information: | |||
Address | Address where service is desired. | ||
Name of the owner of the DSL service. | Name of the owner of the DSL service. | ||
SSN of the owner. | SSN of the owner. | ||
At the end of the call you will be given a digital phone number, | '''Specify that you want to have Southwest Cyberport as the ISP for this service.''' If the Qwest Rep tells you that you cannot have Southwest Cyberport as your ISP, please either ask for a supervisor, or call Southwest Cyberport at (505) 232-7992, and ask for assistance. | ||
though you don't really get a phone line. Please give this information | |||
to dsl@swcp.com so we can move your order forward. | At the end of the call you will be given a digital phone number, though you don't really get a phone line. Please give this information to dsl@swcp.com so we can move your order forward. | ||
Revision as of 13:20, 5 June 2008
How do I order stand alone Qwest DSL (no phone line included)
Article:301 Created:2004-08-12 17:14:55 Categories: DSL
Question or Symptom
You want a Qwest DSL line and you're in range of a Qwest DSL DSLAM but you don't have a Qwest telephone line.
Resolution
You can order Qwest DSL's "Stand-Alone" service. Qwest is willing to install a DSL line without dial-tone (telephone service) for a small additional charge each month.
Call Qwest DSL "Safe Harbor" Number (for residential lines: 1-800-348-1688; for commercial lines: 1-800-603-6000)
Then tell the operator you speak with that you wish to order stand alone DSL. You will need the following information:
Address where service is desired. Name of the owner of the DSL service. SSN of the owner.
Specify that you want to have Southwest Cyberport as the ISP for this service. If the Qwest Rep tells you that you cannot have Southwest Cyberport as your ISP, please either ask for a supervisor, or call Southwest Cyberport at (505) 232-7992, and ask for assistance.
At the end of the call you will be given a digital phone number, though you don't really get a phone line. Please give this information to dsl@swcp.com so we can move your order forward.
