KB 301

How do I order stand alone Qwest DSL (no phone line included)

Article:301
Created:2004-08-12 17:14:55  
Categories:
  DSL

Question or Symptom

You want a Qwest DSL line and you're in range of a Qwest DSL DSLAM but you don't have a Qwest telephone line.

Resolution

You can order Qwest DSL's "Stand-Alone" service. Qwest is willing to install a DSL line without dial-tone (telephone service) for a small additional charge each month.

Call Qwest DSL "Safe Harbor" Number (for residential lines: 1-800-348-1688; for commercial lines: 1-800-603-6000)

Then tell the operator you speak with that you wish to order stand alone DSL. You will need the following information:

Address where service is desired.
Name of the owner of the DSL service.
SSN of the owner.
 

Specify that you want to have Southwest Cyberport as the ISP for this service. If the Qwest Rep tells you that you cannot have Southwest Cyberport as your ISP, please either ask for a supervisor, or call Southwest Cyberport at (505) 232-7992, and ask for assistance.

At the end of the call you will be given a digital phone number, though you don't really get a phone line. Please give this information to dsl@swcp.com so we can move your order forward.