Blacklist
From SWCP Support Wiki
Jump to navigationJump to search
If you wish to never receive an e-mail from a person ever again, you can add them to the server-side blacklist in our spam filter.
To do this:
Add a Blacklist Entry
- Go to our website at www.swcp.com, and on the left hand side, under Main Menu, click on "Spam Filter".
- Log in using the same username and password for the e-mail account that you wish to set up filtering for and click "Login".
- If you have not yet turned on filtering for your account, do do by clicking the "Yes" radio (round) button beside "Enable filtering for this account?", and click "Submit all unsaved changes". A box will appear indicating "Changes saved", click on the "OK" button.
- If you are not already in Advanced View, click on the "Switch to Advanced View" button.
- On the left-hand side of the screen, click on "Blacklist".
- Click on the "enabled" radio button beside "Blacklisting".
- Click "Add".
- The "Add new entry" box will open. In the "Sender address" box, enter the e-mail address that you Do Not Want To Ever Receive Email From Again. Click "Submit".
- Click "Submit all unsaved changes". A box will appear indicating "Changes saved", click on the "OK" button.
- You can add more addresses if you wish (step 7, above), or if you are done, you can click "Logout".
(Please Note: Any time there are unsaved changes, they will appear in Red on the blue status bar near the top of the window. Click "Submit all unsaved changes." to save them.)
Edit or Delete an Exising Entry
- Follow steps 1-2 under "Add a Blacklist Entry", above, to log in.
- On the left-hand side of the screen, click on "Blacklist".
- Click on the email address entry in the list (in the center box) to highlight it. It will turn blue when you to so.
- To Edit this entry, click the "Edit" button. You can then edit the entry, just as you originally created the entry. Click "OK" when you are finished.
- To Delete this entry, click the "Delete" button, and that entry will be deleted.
- Click "Submit all unsaved changes". A box will appear indicating "Changes saved", click on the "OK" button.
- You can make further changes (as above), or if you are done, you can click "Logout".
Blacklist all
Please note: The "All" option under "Blacklisting" will block All Email, including email that you would like to receive, unless you add Each And Every Email Address that you would like to receive e-mail from in the "Whitelist" filter. We do not recommend using the "Blacklisting: All" option.
Video
There is a video of this that can be viewed here: http://www.youtube.com/watch?v=3rMap8X_t6A.
- It can also be downloaded here under "Blacklist an E-Mail Address (Quick and Easy)": http://www.swcp.com/content/view/132/170/.