KB 282

SWCP Direct customer SSH sessions die

Article:282
Created:2004-04-08 12:50:02
Categories:
  SSH
  SWCP Direct

Question or Symptom

We have run into at least one customer who had a problem with SSH sessions into their location from the outside dying after short periods of inactivity. It turned out that the stateful packet inspection that the Linksys ethernet router was doing was causing the problem.

Resolution

    The resolution is to turn off stateful packet inspection. To do this, go
    to the Firewall tab and set "Advanced Firewall Protection" to "Disable".